Services Work Pricing About Blog
Kenya's #1 WhatsApp automation service

Never miss a lead.

that sells for you.

We build AI-powered WhatsApp bots that qualify leads, book appointments, answer questions, and collect M-Pesa payments — automatically, around the clock, even when you're sleeping.

7 days
Setup to go-live
📈
2× lift
Conversion rate
🤖
24/7
Zero missed leads
🏢
Savanna Realty
🟢 Online — replies instantly
Hi, I saw your ad. Do you have 3-bedroom apartments in Kilimani?
10:14 AM
🤖 SmartBot
Hi! Yes, we have 3-bed apartments in Kilimani from KES 4.5M. May I ask — are you looking to buy or rent?
10:14 AM
Buy. What's available now?
10:15 AM
🤖 SmartBot
We have 2 units ready for viewing this week. I can book your site visit right now — which day works for you? Mon, Tue or Wed?
10:15 AM
2×
Avg conversion lift
24/7
Always responding
7d
Setup to go-live
0
Missed leads
40+
Hours saved / month
What's included

Everything your business needs
to automate WhatsApp.

One setup. Works 24/7. Pays for itself in weeks.

🤖
AI Chatbot Setup & Training
A custom-trained bot that understands your business, products, pricing, and tone of voice — built specifically for your Kenyan audience.
🎯
Lead Qualification Flows
Automatically scores and qualifies leads based on budget, timeline, and intent — so you only spend time on buyers who are ready to act.
📅
Appointment Booking
Integrates with your calendar to book appointments, send reminders, and reduce no-shows — all without you touching a phone.
💳
M-Pesa Payment Integration
Customers can pay deposits, subscription fees, or full amounts via M-Pesa directly in the WhatsApp chat. Instant confirmation sent automatically.
🔗
CRM Sync (HubSpot)
Every lead, every conversation, every payment is logged in your CRM automatically. Full contact history, deal stage tracking, and pipeline visibility.
📊
Monthly Performance Reports
Clear dashboards showing leads captured, conversion rate, revenue generated, and time saved — every month, without you asking.
How it works

Your new 24/7
sales assistant.

From the moment a lead messages you, the system takes over — qualifying, booking, and closing while you focus on delivery.

01
Lead sends a WhatsApp message
Could be from your ad, website button, Google Business Profile, or referral. The bot responds in under 3 seconds — day or night.
02
Bot qualifies the lead
Asks smart questions about budget, timeline, and needs. Scores the lead and decides the next best action — all in natural Swahili or English.
03
Books appointment or collects payment
High-intent leads get booked directly into your calendar. M-Pesa deposits collected instantly. Brochures and pricing sent automatically.
04
Everything syncs to your CRM
Lead details, conversation history, and payment records land in HubSpot. You wake up to a full pipeline — no manual data entry needed.
Live system activity
💬
New lead — Kilimani buyer
Qualified in 90 seconds
Auto
📅
Site visit booked — Tue 2pm
Reminder sent to buyer
Auto
💳
M-Pesa deposit received
KES 50,000 — confirmed
Live
📋
HubSpot deal created
Stage: Site visit scheduled
Auto
💬
Follow-up sent — 3 leads
Re-engagement sequence active
Auto
📅
No-show reminder — 1hr before
Sent to tomorrow's appointments
Done
Industry use cases

Built for your sector.

The same system, tailored to how your industry sells.

🏘️ Real Estate
Never lose a property enquiry again
Bot qualifies buyer budget and location preference, sends property listings with photos, books site visits, and collects holding deposits via M-Pesa — all automatically.
📈Client : conversion doubled in 90 days
🎓 Schools & Colleges
Automate admissions from enquiry to enrolment
Parents enquire via WhatsApp, bot sends prospectus, collects student details, books open days, and sends fee payment reminders — reducing admin team workload by 60%.
🕐Client : 40+ admin hours saved per month
🏦 SACCOs & Finance
Member onboarding and loan workflows on autopilot
New members sign up, submit documents, and track loan status via WhatsApp. Automated reminders for repayments and statement distribution — compliant and audit-ready.
📊Client : 47 new applications per week
🏥 Clinics & Hospitals
Reduce no-shows and fill appointment books
Patients book appointments, receive reminders 24hrs and 1hr before, and get post-visit follow-ups automatically. M-Pesa consultation fee collection built in.
🎯Industry benchmark: 60% fewer no-shows
Transparent pricing

One setup. Runs forever.

All plans include M-Pesa integration, CRM sync, and full setup. No hidden fees. You own everything.

Starter
KES 50K
one-time setup + KES 10,000/mo
  • AI chatbot setup & training
  • Up to 3 conversation flows
  • Lead qualification
  • Appointment booking
  • M-Pesa integration
  • Basic HubSpot CRM setup
  • Monthly performance report
Book a call
Premium
KES 200K
one-time setup + KES 40,000/mo
  • Everything in Growth
  • Unlimited conversation flows
  • Custom AI persona & branding
  • Multi-agent handoff (bot to human)
  • Zapier + API integrations
  • WhatsApp + SMS cross-channel
  • Dedicated account manager
  • Monthly executive review
  • Priority support (24hr response)
Book a call
📱 M-Pesa accepted for all packages. 50% deposit to start, 50% on go-live. Payment plans available for Growth and Premium.
Proven s

Real Kenyan businesses.
Real numbers.

WhatsApp Automation · Logistics
Doubled conversion rate in 90 days
A Nairobi logistics firm was losing leads to slow WhatsApp response times. We deployed a 24/7 bot that qualified, quoted, and booked pickups automatically. Zero missed leads since launch.
Conversion rate
90d
Time to
0
Missed leads
WhatsApp Automation · School
40+ admin hours saved every month
A Nairobi school was managing admissions entirely through manual WhatsApp messages. We automated the full flow — from enquiry to open day booking to fee reminders.
40+
Hours saved/mo
Enquiries handled
★★★★★
"We were losing leads to slow WhatsApp response times. SmartBiz deployed a bot in 7 days. It qualifies buyers, sends listings, books viewings, and collects deposits — all automatically. Our conversion rate doubled in 3 months. I only step in when a serious buyer needs a personal call. Best investment we've made."
BK
Brian Kamau
Operations Director, Savanna Logistics KE
FAQ

Questions about WhatsApp automation.

Still unsure? WhatsApp us directly and we'll answer in minutes.

💬 Book free demo
Most clients are live within 7 business days from briefing. Day 1–2: discovery and flow mapping. Day 3–5: build and training. Day 6–7: testing and go-live. We've never missed a deadline.
Yes — the automation requires the official WhatsApp Business API (not just the WhatsApp Business app). We handle the full API setup and verification process for you. It's included in the setup fee.
Yes. The bot can detect the language of the customer's message and respond appropriately in English, Swahili, or both. We can also add Sheng phrases for specific audiences. Language is configured during the training phase.
The bot is trained to recognise when a conversation needs a human touch — complex objections, high-value buyers, or specific requests outside its scope. It flags the conversation, alerts your team, and hands over seamlessly without the customer noticing a gap.
All data is handled through the official WhatsApp Business API, which is end-to-end encrypted. Customer data is stored in your own CRM (HubSpot), not on our servers. You own all data from day one and can export or delete it at any time.
The monthly fee covers: WhatsApp API hosting and message fees, ongoing bot maintenance and updates, performance monitoring, monthly reporting, and any flow adjustments needed. Think of it as having a full-time digital sales rep for a fraction of the cost.
Ready to automate?

Book your free WhatsApp
automation demo.

We'll show you exactly how the system works for your business, build a sample flow live on the call, and give you a fixed quote — in 30 minutes.

No commitment · No credit card · Live in 7 days

💬 Chat on WhatsApp
💬 WhatsApp us Book free call